Technology continues to shape our daily lives, even within the realm of hospitality. Hotel properties are now spending more than ever on new technology...
At Net Affinity, we’re constantly keeping an eye out for the latest digital marketing trends, looking for additional opportunities to generate more direct bookings.
Buzzwords...
We’ve analysed 13 million hotel web sessions. Here’s what we found.
The second edition of the digital trends report is here!
We’ve analysed the data from...
After years of steady growth, hotel guest satisfaction plateaued in 2016. Customer satisfaction surveys suggest many of the go-to hotel perks, such as free...
A couple of weeks ago I was moderating this year’s Eyefortravel Europe conference. There was a mammoth line-up of speakers covering all the important...
Hospitality – ‘the friendly and generous reception and entertainment of guests’, according to the Oxford English dictionary. Synonymous with warm welcomes, ‘good hospitality’ has inherently...
