Perla Gomez

A Beginner’s Guide to Chatbots for Hoteliers

Chatbots: where customer care and real time conversations meet social media. Hotel chatbots have been around in some form for over 4 years. Marriott Hotels...

How Hotels Can Take Advantage Of Facebook’s New Appointment Booking Tool

Earlier this month, during National Small Business Week in the US, Facebook announced three new features aimed at empowering small businesses. One tool in...

The Benefits Of Having A Social Media Strategy For Your Hotel

We all know by now what Facebook is and how to post on Instagram. But are we fully aware of the benefits of social...

How The New Facebook News Feed Changes Affect Hotel Marketers

In this post I will outline the new Facebook News Feed changes, what they mean for your future marketing, and what you can do...

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